Future Commerce Podcast: eCommerce, DTC and Retail Strategy

Future Commerce Podcast: eCommerce, DTC and Retail Strategy

Future Commerce is the leading podcast for eCommerce and digital operators alike who aren't looking for the next conversion rate optimization tip or how to execute a playbook. It's for those who yearn for something deeper than CRO and PPC. Each week our hosts Phillip Jackson and Brian Lange explore what it means to sell or buy products online, and how commerce and media impact the culture and the world around us. Weekly essays, blogs, show notes, full transcripts, and quarterly market research reports are available at https://futurecommerce.fm

Episodes

Title Duration Published Consumed
The Big Show Must Go On (The Top 5 Takeaways from NRF 2022) 00:57:40 2022-01-28 13:00
Magdalena Kala: "I'm a Consumer Needs and Wants Investor" (From DTC to Web3) 01:03:14 2022-01-21 13:00
Relationship Commerce (Feat. Eddie Hsieh, Ordergroove and Daniel Kim, Hawaii Volcanic Beverages) 00:39:41 2022-01-14 13:00
Our Favorite Shopping Scenes (What classic movies teach us about modern commerce) 00:53:25 2022-01-12 13:00
2022 Predictions: Back to the Future 01:22:43 2022-01-07 13:00
Mid-Season Highlight Special 00:39:43 2021-12-31 13:00
"Pour Some Out for Old Yeller" (The Best of 2021) 01:11:07 2021-12-24 13:00
“Algorithmic Secularism”: Reviewing the Big Ideas from 2021 on Future Commerce 01:03:09 2021-12-17 13:00
“A Flat Line Isn’t a Flatline” — a BFCM Recap 00:31:58 2021-12-03 15:25
The Year of Experiential Gifting (It’s All About Experiences ) 00:50:25 2021-11-26 13:00
"The Internet Has So Much More Potential" - For the Risk Takers 01:03:37 2021-11-19 13:00
No Best Practices (Feat. Alex Greifeld, No Best Practices) 00:46:55 2021-11-12 13:00
A Transaction Isn't an Exchange of Goods (Feat. Romain Lapeyre, Gorgias) 00:53:38 2021-11-05 12:00
Introducing Infinite Shelf: Can We Stop Being So Binary?!? 00:40:24 2021-11-03 12:00
“The Beer Distribution Game” - A Twitter Spaces Conversation (w/ Lakhveer Jajj) 00:30:46 2021-10-29 13:00
The Creative and Relational Come Together (Feat. Rosa Hu, Yotpo) 00:45:41 2021-10-22 13:00
In-Store is the Next Frontier for Digital (Feat. Roland Gossage, CEO of GroupBy Inc.) 01:12:41 2021-10-15 13:00
Jingle All the Way- Welcome to Q4 00:56:43 2021-10-08 13:00
“Millennial Golden Corral”, Expo East, and FOMO in DTC CPG (feat. Kendall Dickieson, DTC and CPG Nerd) 01:01:43 2021-10-01 13:00
The Great American Mall Comeback - The Return of Mall Brands 01:09:32 2021-09-24 13:00
"It's Just Not Who We Are" 00:49:15 2021-09-22 13:00
Are Industry Events Ever Coming Back? Retail X and the Sacrificial Lambs of 2021 01:14:00 2021-09-17 13:00
Report Alert: NINE BY NINE 2021 00:01:13 2021-09-10 21:28
ASMR and the SaaSification of Experience (feat. Gary Benerofe) 00:52:34 2021-09-03 13:00
Project Gigaton: The SMB and DTC Impacts of Climate Accountability (feat. Gaida Zirkelbach and Holly Lichtenfeld of SustainaBase) 00:49:23 2021-08-27 13:00
Don't Call it a Pivot (feat. Emmett Shine, Co-Founder of Pattern) 00:59:36 2021-08-20 13:00
Bye Bye, Third Party Data Tracking (feat. Ben Parr, President and Co-Founder of Octane AI) 00:49:46 2021-08-13 13:00
“Spoiled For Choice”: Acquisitions and Roll-Ups for Amazon FBA and DTC (feat. Keith Richamn, Co-Founder and CEO of Boosted Commerce) 00:48:14 2021-08-06 13:00
Modern Brands Need Waste Innovation (feat. Matt Bertulli, CEO of Pela) 00:38:17 2021-07-30 13:00
Taking On International Fulfilment with ShipBob (feat. Casey Armstrong, CMO of ShipBob) 00:55:44 2021-07-23 13:00
Walmart Health and the Consumerization Healthcare (feat. Marcus Osborne, Vice President of Walmart Health) 00:58:19 2021-07-16 13:00
What does a CDP do? Provide Real Time Relevance at Scale (feat. Josh Francia, CGO of Blueshift and Houman Akhavan, CMO of Carparts.com) 00:47:02 2021-07-09 13:00
Insights Per Minute- Shopify is subsidizing R&D with its App Developers 01:17:08 2021-07-02 13:00
Millennials Think They Invented Everything 00:55:49 2021-06-18 13:00
Fast Isn't Solving Payments, It's Solving Identity (feat. Domm Holland, Co-Founder and CEO of Fast) 00:57:54 2021-06-11 13:00
[Step by Step] How Can I Leverage 3PL and xMS to Increase Revenue? 00:45:18 2021-06-04 13:00
[Step by Step] How Can I Utilize Shipping to Curate a Great Customer Experience? 00:40:13 2021-06-03 13:00
[Step by Step] How Can Marketplaces Leverage Shipping? 00:43:34 2021-06-02 13:00
[Step by Step] How Can I Wield Shipping to Acquire New Customers and Build Loyalty? 00:31:10 2021-06-01 13:00
[Step by Step] - Why Should I Prioritize Shipping in My Business? 00:30:03 2021-05-31 13:00
“Bigger Than the Plant-Based Revolution” feat. Kevin Rutherford, CEO of Nuun Energy 00:55:07 2021-05-28 13:00
Laser-Focused on Profitability (feat. Pashmina Lalchandani, Co-Founder of Bar & Cocoa) 00:56:04 2021-05-21 13:00
For The Love of Content Creation - feat. Aja Singer, Brand and Strategy Consultant and Creator of For The Love 00:47:59 2021-05-14 13:00
Rally and The Age of Fractional Ownership (feat. Rob Petrozzo, CPO of Rally) 00:54:28 2021-05-07 13:00
The Future of eCommerce Agencies is Discourse- Our past informs our future decisions. 01:05:16 2021-04-30 13:00
"Headless with a Brain" feat. Bryan Mahoney, CEO and Co-Founder and Henry Davis, CEO and Chairman of Chord 00:55:57 2021-04-23 13:00
"Well Made": You Need to Have a Reason Why Something Should Exist feat. Stephen Ango 01:17:36 2021-04-16 13:00
[Step by Step] Why Don’t Customers Trust a Five Star Review? (feat. Eric Smith, VP of Business Development and Partnerships at Shopper Approved and Ryan Garrow, Director of Partnerships Logical Position/Owner at Joyful Dirt) 00:58:38 2021-04-09 13:00
[Step by Step] How Can I Turn Customer Segments into Personal Connections? (feat. Ben Parr, President and Co-Founder of Octane AI and Jason Wong, Doe Lashes & Wonghaus Ventures 00:45:56 2021-04-08 13:00
[Step by Step] How Can I Get Product to Every Customer in Two Days or Less? (feat. George Wojciechowski, VP of Partnerships at Shipbob and Babs King, Founder and CEO at Fleo) 00:44:37 2021-04-07 13:00
[Step by Step] Can Product Returns Build My Brand? (feat. David Sobie, CEO and Co- Founder of Happy Returns and Zach Goldstein, CEO and Founder of Public Rec) 00:49:55 2021-04-06 13:00
[Step by Step] How Can Brands Compete with Amazon? (feat. Adam Gardner) 00:41:40 2021-04-05 14:19
Brands and the Snyder Cut 00:15:21 2021-04-02 13:00
"Building in Public" – How Building a Podcast Led to Personal Growth 00:54:30 2021-03-26 12:00
Ecom for New Moms: The future of parenting at the intersection of technology and digital commerce (feat. Ingrid Milman-Cordy) 01:08:40 2021-03-19 12:00
Shopper Discovery and the Convergence of the Meta & the Physical 00:51:35 2021-03-12 15:22
Instacart for CMOs: The Four-Sided Marketplace, feat. Kiri Masters, Author of Instacart for CMOs 00:47:21 2021-03-05 13:00
Non-Fungible Podcast: NBA Top Shot, Fractional Ownership, and Meta Mortgages 00:46:37 2021-02-26 13:00
“Adorkable” Brands, Blands, and CARLY (feat. Ben Schott, Bloomberg) 00:50:10 2021-02-19 13:00
“The Most Sustainable Product is One That Already Exists” feat. Adam Siegel, Founder of Recurate 00:47:51 2021-02-12 13:00
The [Broken] Circle of LIfe 00:50:48 2021-02-05 13:00
10 Trends. 70 Pages. 1 Future. Vision is here. 00:02:04 2021-02-02 00:27
ShopShops Liyia Wu: “We’re Enabling a Generating of Prolific Creators” 00:47:08 2021-01-22 13:00
Net Neutrality and the Deplatforming of Trump (feat. Danny Sepulveda - SVP Policy, MediaMath) 00:44:49 2021-01-15 13:00
"Your Tool, Your Sword, Your Treasure": Corporate Leadership in the post-Trump era 00:51:51 2021-01-08 12:00
"2-Day is Too Slow": How Darkstore's FastAF is Delivering on the New Customer Expectation, feat. Lee Hnetika, Founder and CEO 00:42:21 2021-01-01 13:00
Divergence: 2020 in Retrospect, feat. Sucharita Kodali, Vice President and Principal Analyst at Forrester 00:42:04 2020-12-25 13:00
Are We Human, or Are We Just a Bunch of Sensory Inputs? What's the difference exactly? feat. Daniel Dixon, Co-Founder of Mixy 00:49:40 2020-12-18 13:00
[Step by Step] What Tools Can a Small Brand Use to Automate Customer Engagement? feat. Kaylin Marcotte, Founder and CEO of JIGGY 00:52:17 2020-12-17 13:00
[Step by Step] What Tools Can Help Me to Tell My Brand Story? 00:40:48 2020-12-16 14:32
[Step by Step] How Can I Use Marketing Automation to Get More Done with Less? 00:50:29 2020-12-15 13:46
[Step by Step] How Can My DTC Brand Compete with Established Brands? 00:37:12 2020-12-14 14:15
Smelling the Roses with Sunny Chadha, Co-Founder and CEO of Venus ET Fleur 01:21:49 2020-12-11 13:00
"How Can DTC Brands Compete?" Step by Step Season 4 Trailer 00:02:03 2020-12-09 13:00
Cooperation, Inspiration and Discovery, feat. Sherline, Founder and CEO of co-op Commerce 00:41:15 2020-12-04 13:00
Robot Work vs. Human Work, feat Ferris Jumah, Founder and CEO of Surge.ai 00:57:59 2020-11-27 13:00
[Step by Step] How to Build Sustainable CX and Avoid Burnout? 00:50:53 2020-11-20 13:00
[Step by Step] How Does CX Address Modern Customer Expectations? 00:38:25 2020-11-19 13:00
[Step by Step] How Does CX Drive Lifetime Value? (feat. Melanie Travis, CEO at Andie Swim) 00:30:34 2020-11-18 13:00
[Step by Step] How to Move From a Contact Center to a Revenue Center? 00:43:19 2020-11-17 13:00
[Step by Step] How Do We Evolve from Customer Support to Customer Experience? 00:40:27 2020-11-16 13:00
Content is King, Channel is Queen, feat. Michelle Grant, Salesforce 00:44:46 2020-11-13 13:00
The Magic of Logistics? Data and Optimization, feat. Jason Murray, Co-Founder and CEO of Shipium 00:53:07 2020-11-06 13:00
There's a Nerd For That - Farfetch, Instacart, and Connecting Shoppable Experiences 00:53:20 2020-10-30 12:00
The New DIY: Retail Opportunity in the Passion Economy 00:02:32 2020-10-26 23:07
“I Wouldn’t Allow Our Business to Become Dependent on One Channel" feat. Damian Soong, Co-Founder and CEO of Form Nutrition 00:51:08 2020-10-23 13:00
A Tale of Two Recoveries: Popshelf, The K-Shaped Recovery, and Spending Power 00:55:24 2020-10-16 13:00
Parade: Reimagining a Value Brand, feat. Jack Defuria, Co-Founder and Chief Digital Officer 00:28:34 2020-10-09 13:00
Capital and the Creator Economy: Two Conversations with Sari Azout 01:00:33 2020-10-02 20:05
The Anti-Blands: Existential Brands and the New Dadaism 00:45:16 2020-09-25 13:00
CPG: "Around You, On You, In You" 00:58:18 2020-09-18 13:00
"Low-Cost Indulgence" feat. Mayssa Chehata, Founder and CEO at BEHAVE Candy 00:44:18 2020-09-04 13:00
Walmart's Midlife Crisis: The Rise and Fall of Small Business in 2020 00:45:48 2020-08-28 13:00
Pants = Tyranny: A Retail Rebirth Report Review 01:03:05 2020-08-21 13:00
Employing the Highest Levels of Integrity, feat. Nilla Ali, SVP of Commerce at BuzzFeed 00:46:12 2020-08-14 13:00
“The Plan Was Always to Go Back to Membership” - feat. Jeremy Cai - CEO at Italic 01:06:14 2020-08-07 13:00
Announcing NBCUniversal Checkout, Feat. Evan Moore, Vice President of Commerce Partnerships 00:38:08 2020-08-04 13:00
Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect 00:48:40 2020-07-31 18:00
Rethinking Everlane on the Nine by Nine Report: Part 2 of Nine by Nine Retrospect 00:48:40 2020-07-31 18:00
Timeless, Thoughtful, and Sustainable, feat. Kyle Hoff, Co-Founder & CEO at Floyd 00:53:44 2020-07-24 13:00
Streamline and Simplify - feat. Keith Anderson, SVP of Strategy & Insights at Profitero 00:52:02 2020-07-17 13:00
Announcing Retail Rebirth: A Report from Future Commerce 00:01:22 2020-07-16 13:00
Stairway to CEO: Trailblazing in Style with Brian Ree, Co-Founder & CEO of DAILYLOOK 01:18:18 2020-07-14 13:00
What Makes a Brand Meaningful? A Nine by Nine Report Retrospect 00:40:04 2020-07-10 13:00
The Digitally-Enabled Local Business: Transitioning OfferUp’s Platform from C2C to B2C (feat. CEO Nick Huzar) 00:32:04 2020-07-03 13:00
Reflections on Gladly's 2020 Consumer Expectations Report feat. Joseph Ansanelli, CEO at Gladly 00:54:26 2020-06-26 13:00
Fixing a Practice That Doesn't Align with Values feat. Coulter Lewis, Founder & CEO at Sunday 00:30:47 2020-06-19 13:00
Announcement: Stairway to CEO Podcast Joins Future Commerce 00:06:23 2020-06-17 21:30
Pictures to Paint of a Better Future 00:47:27 2020-06-12 13:00
The Yes: App? Department Store? Personal Shopper? Well. Yes. - feat. Julie Bornstein, CEO & Co-Founder at The Yes 00:54:58 2020-06-05 13:00
"People Aren't Buying Into A Story, They're Buying Into A Community" - feat. Melanie Travis, CEO & Founder of Andie 00:44:31 2020-05-29 13:00
"Our Base Sense of Self is Heightened Right Now" 00:48:19 2020-05-21 14:00
"The Beginner's Mindset is Full of Possibilities" - feat. Jai Jung Kim, Founder - Hydrant 00:44:04 2020-05-15 13:00
"Scrappier and Faster" - Using GDocs to Build Community 00:45:58 2020-05-08 13:00
"The Fight Of My Life" feat. Christina Stembel, CEO & Founder of Farmgirl Flowers 00:37:18 2020-05-01 13:00
"The Consultation Is Not Where It Begins And Ends" feat. Ariel Kaye, CEO and Founder of Parachute 00:24:40 2020-04-30 13:00
Gen Z Founders: "Grind and Put In the Work" 00:47:30 2020-04-28 13:00
"Customers Need Safety" - feat. Summer Jelinek 00:43:07 2020-04-24 13:00
Wyze Leadership: "This Changes the Climate Going Forward" (feat. Anthony Potgieter, Wyze) 00:51:03 2020-04-17 14:18
Brands x Better feat. Adam Bridegan, CMO - Rhone 00:36:37 2020-04-10 13:00
Consumer Spending to Follow Maslow's Hierarchy, feat. Jake Cohen, Director of Product Klaviyo 00:30:33 2020-04-03 13:00
Bright Spots Amid Chaos - eCommerce Leadership in the COVID-19 Economic Crisis 00:26:11 2020-03-27 21:26
Uncharted Territory: Amazon and COVID-19 (feat. Kiri Masters) 00:45:36 2020-03-20 12:00
Make the Data Come Alive: Vision 2020 Retrospective feat. Rachel Swanson, Founder of Method + Mode 01:04:30 2020-03-13 15:00
The Future is What You Make of It. Shape Your Future. 00:01:55 2020-03-12 17:00
The DTC Echo Chamber, feat. Ingrid Cordy, Guest Host 00:56:01 2020-03-06 13:00
[Step by Step] Where Does Data Fit Into My Tech Stack? feat. Dan Nephew, Director of System Operations at Lovepop 00:39:28 2020-02-28 13:00
[Step by Step] What Happens After the Buy Button? feat. Grant Van Kirk, Head of Finance at ROKA 00:48:34 2020-02-27 13:00
[Step by Step] What Role Does a Tech Stack Play in Customer Retention? feat. Alida Sholl, Director of Operations at Rep Fitness 00:38:48 2020-02-26 13:00
How Do I Acquire New Customers? feat. Andy Zuro, President at ZLINE 00:38:48 2020-02-25 13:00
[Step by Step] How Do I Build an eCommerce Tech Stack? feat. Scott Hill, SVP of Product at Brightpearl 00:47:10 2020-02-24 13:00
Buy Better: Empowering Customers to Know the Impact of a Brand (feat. Sandra Capponi - Founder, Good on You) 00:45:25 2020-02-20 13:00
"Affiliate Is A Very Tricky Word" w/ Nilla Ali, Senior Vice President of Commerce at Buzzfeed 00:54:49 2020-02-14 13:00
What Can Retail Learn from the Performing Arts? - w/ Aubrey Bergauer, San Francisco Conservatory of Music 01:02:15 2020-02-07 13:00
The Skill Set of the Modern CMO (w/ Ian Leslie, Industry West) 01:11:19 2020-01-31 13:00
Monoculture is Dead: LIVE from NRF 2020 00:59:38 2020-01-21 13:00
Vision 2020: A Future Commerce Podcast on the State of Retail, presented by Gladly 01:06:30 2020-01-10 13:00
How Accurate Were our 2019 Predictions? 00:58:02 2020-01-07 17:11
"You See the Glory, But You Don't Know the Story" w/ Audrey McLoghlin, Grayson 01:05:04 2019-12-27 13:00
Climate Neutral: The New Minimum Standard for Corporate Responsibility 00:39:37 2019-12-20 12:30
[Step by Step] How Can I Successfully Sell My Business? (Michelle Cordeiro Grant, Lively) 00:34:54 2019-12-13 13:00
[Step by Step] What is Private Equity and When Do I Need It? (Jeremy Muras, Lion Capital) 00:52:58 2019-12-12 13:00
[Step by Step] How and When Do I Raise Venture Capital? (Robin Li, GGV) 00:50:11 2019-12-11 13:55
[Step by Step] What is Venture Capital, Anyways? (Brian O’Malley, Forerunner Ventures) 00:58:15 2019-12-10 13:00
[Step by Step] Retail Funding 101 (Jordan Knapp, Jamie Oliver, Shopify Plus) 00:42:56 2019-12-09 13:00
Coming Soon: Step by Step, a New Series 00:01:10 2019-12-07 12:46
"The High and Low Can Exist Together" w/ Jeff Carvalho, Highsnobiety 00:55:00 2019-12-04 13:39
"Subscriptions Are a Tool, Not a Model" (w/ Mike Lackman - CEO, Trade Coffee) 01:08:51 2019-11-22 13:00
"Local is Power" (feat. Alistair Crane, CEO @ Hero) 01:06:05 2019-11-15 13:00
"No Money. No Sales. No Customers. Start From Absolute Zero." (feat. Megan Whitman, CDO @ Kopari Beauty) 00:57:16 2019-11-08 12:00
Tracksmith: Unapologetically Premium (feat. Matt Taylor, CEO) 01:15:49 2019-11-01 11:00
Monday Update #003: Climate Neutral, The Conscious Closet, Launch of Everybody and Everyone 00:07:27 2019-10-28 22:23
Ideation as a Discipline (w/ Ishani Gujral, Madrona Venture Labs) 01:00:17 2019-10-25 16:42
RXBAR CMO: "No Bullsh*t" is Never Going Away 00:32:49 2019-10-18 11:00
Environmental Data: Optimizing Supply Chain (w/ Hugh Holman, Observa) 00:45:29 2019-10-11 11:00
Monday Update: Klaviyo:BOS 00:17:20 2019-10-07 11:00
Bringing Commerce Closer: Audience First (w/ Evan Moore, NBC/Universal) 00:39:08 2019-10-04 11:00
"Citizen Commerce: Growing Big While Staying Small" (w/ Jules Pieri, The Grommet) 00:54:13 2019-09-27 11:00
Traditional Brands Must Be Less Afraid to Fail (w/ Bob Meixner, Oracle) 00:45:40 2019-09-23 11:00
NO SHOW TODAY. #strikewithus #climatestrike 00:00:39 2019-09-20 18:00
Amazon: Equal Opportunity Addiction - an Interview with Kiri Masters, Author "Amazon for CMOs" 00:50:06 2019-09-13 11:00
"We're Not Selling Products. We're Selling a Way to Use Your Time" an Interview with Pattern Brands 00:54:26 2019-09-06 11:00
Focused Brands Find Their Audience (w/ Emily Singer, Chips + Dips) 00:52:32 2019-08-30 11:00
BONUS: "Green Commerce": An Interview with Chelsea Clements, Performance Marketing @ Green Growth Brands 01:01:31 2019-08-27 14:55
Shopping as Yourself Online (w/ Sabrina Abney, Mizzen + Main and David Pastewka, Drapr) 00:49:19 2019-08-23 11:00
Monday Update: The Future Commerce Sustainability Initiative 00:04:09 2019-08-19 22:13
"Off-Platform": Building Tools to Discover the World (w/ Jeremy King, Pinterest) 00:54:42 2019-08-16 11:00
"Meatless Mania" 00:50:16 2019-08-09 11:00
The Attention Economy 00:27:45 2019-08-02 13:00
August Bonus Episode - NRF Interview with Sheetz, Rituals 00:30:14 2019-08-01 06:00
"Making a Lasting Impression in a Single Moment of Time" (w/ Charlie Cole, CDO @ Tumi and Joseph Ansanelli, CEO @ Gladly) 00:51:41 2019-07-26 13:00
Trustwashing 00:35:46 2019-07-19 13:00
"Late-Stage Capitalism" 00:38:33 2019-07-12 13:00
Overcoming Choice Paralysis (feat. Claudine Bianchi, CMO at Zoovu) 00:27:08 2019-07-05 13:00
Re-Commerce® 00:03:14 2019-07-02 00:30
Store Closings in Reverse (w/ Ingrid Milman, e.l.f. Cosmetics) 00:41:49 2019-06-28 14:29
Cheap Fakes 00:34:41 2019-06-21 19:03
"Chipotle is Woke Subway" 00:37:40 2019-06-14 13:00
"Real Estate as a Luxury Impulse Purchase" 00:28:44 2019-06-10 15:30
"Challenging the Design Normative" 00:43:05 2019-05-31 16:51
Is Conversational Commerce a $112B Opportunity? 00:08:11 2019-05-29 05:16
"Mood Ring Garter Belts by Subscription" 00:35:21 2019-05-24 16:32
Global Accessibility Awareness Day 2019 00:15:14 2019-05-20 20:17
"Cameras Literally Freaking Everywhere": Privacy in Exchange for Convenience 00:34:09 2019-05-10 20:24
"Are We Being Fairly Compensated For Our Data?" (w/ Danny Sepulveda, VP for Global Government Relations @ Media Math) 00:49:40 2019-05-06 17:52
"Deliciously Sinful" - Brand Sustainability in the Age of Impulse Luxury (w/ Ingrid Milman) 00:48:54 2019-04-26 13:00
Bonus - Earth Day 2019 00:06:02 2019-04-23 16:16
"Data-Driven Storytelling" - feat. Rachel Swanson, Method + Mode Research 00:50:35 2019-04-19 13:00
"The Modern Consumer Has Trust Issues" feat. Scott Emmons, CTO at Current Global 00:53:57 2019-04-12 14:33
"Shallow Fakes", Models and Robots - an Interview with SuperPersonal founder Yannis Konstantinidis 00:37:16 2019-04-05 14:17
"I'm Lovin' It": Upselling french fries in the age of personalization 00:43:07 2019-03-29 15:55
"Transforming Showrooms into Collaboration Spaces" 00:51:11 2019-03-18 13:30
Capture a Customer, Capture a Household - Interview with Michelle Cordeiro Grant, CEO of Lively (Live at Shoptalk 2019) 00:24:12 2019-03-12 04:02
Deep Fakes for Commerce: A New Era of Personalization for Retail 00:27:59 2019-03-06 09:32
"The Intersection of Preferences and Intent" (with Chris Homer, CTO @ thredUP) 00:37:55 2019-03-01 15:33
"Bottle Up Kindness" (w/ Ingrid Milman, Ann Taylor) 00:31:32 2019-02-22 13:45
"The Future is Driven by Failure" 00:39:30 2019-02-15 18:57
"Controlling My Data Should Be a Fundamental Human Right" 00:36:41 2019-02-08 22:51
Annual Predictions Episode - 2019 Commerce Trends and Technology 01:06:50 2019-02-01 20:15
"Ingredient Brands are the Future" Live from NRF 2019 01:03:51 2019-01-25 22:31
"Instagrammable Moments" Live @ NRF 2019 01:02:52 2019-01-17 03:52
"New Commerce" with Brandon L. Singer, Cushman Wakefield 00:35:33 2018-11-27 17:57
First Look: Mobile Optimization Study 00:32:37 2018-11-20 13:00
Wayfair: Building Durable Customer Experiences 00:55:54 2018-10-31 16:34
"Shopify LA" = Apple Genius Bar? 00:33:41 2018-10-25 15:25
Amazon Cake Mix® 00:27:27 2018-10-16 06:41
"California Is Our Only Hope" 00:50:02 2018-10-09 13:00
"Right on Target" 00:50:02 2018-10-01 22:51
"New Ways of Engaging Old Models" (w/ Stefanie Botelho, CEO Fitzroy Toys) 00:41:57 2018-09-26 19:48
Shop.org 2018 Innovation Lab 00:38:27 2018-09-22 01:25
"There's Always Money in the Banana Stand" 00:47:37 2018-08-24 15:27
"Email is a Global Identity Platform" (w/ Allen Nance, Emarsys) 00:54:16 2018-08-17 17:56
"Clicks to Bricks" 01:03:52 2018-08-10 02:30
"Zucchini in a Cucumber Pile" w/ Sucharita Kodali 00:50:15 2018-08-01 22:53
"There is No One Best Experience" (w/ Monika Kochhar, Smartgift) 00:49:49 2018-07-25 18:03
"PANDA-MONIUM": The Great Build-a-Bear crisis of 2018 00:49:31 2018-07-16 16:22
"We Shouldn't Have to Wear Juggalo Makeup" 00:52:34 2018-07-06 16:04
"Choose Your Own Adventure" (w/ Dave Pelton, Vertex) 00:30:19 2018-06-18 18:11
Community as a Retail Differentiator 00:38:05 2018-06-08 13:35
"Nirvana of Personalization" 00:42:34 2018-05-31 15:45
Manufactured Scarcity: Secondhand Commerce 00:57:13 2018-05-25 14:27
"Sommoliers of Retail" 00:55:22 2018-05-21 20:26
"Push Notifications for Chewbacca Bobble Heads" 00:59:09 2018-05-16 05:09
"Secondhand is the New New" (w/ Ryan MacInnis) 00:53:19 2018-05-10 17:20
"Leading Indicators of Unchecked Inflation" 00:41:01 2018-04-17 08:43
Retail Renaissance: A Review of Shoptalk 2018 01:06:39 2018-03-30 21:46
"Leadership is Not a Destination" - An Interview with David J. Katz 00:54:46 2018-03-23 06:07
"Deep Fakes" - Weaponizing Artificial Intelligence 00:43:07 2018-03-13 17:12
Bonus Episode: Interview with E-commerce Braintrust Podcast: Voice Commerce 00:08:49 2018-02-28 14:00
Voice Commerce: Distribution vs. Brand (w/ Ryan MacInnis, Voysis) 00:43:43 2018-02-27 04:50
We Pay a Visit to Amazon Go 00:46:49 2018-02-19 23:35
An Anagram for Weyland-Yutani Corporation 00:58:39 2018-02-08 04:06
"It's Twenty-Bleeping-Eighteen" 00:40:21 2018-01-29 15:02
"Zero Mentions of Omnichannel" - LIVE at NRF 2018 01:02:12 2018-01-24 16:25
Mine Bitcoin with Kodak for Fun and Profit (CES 2018 Review) 00:56:35 2018-01-15 16:19
Virtual Reality You Can Feel (w/ Greg Bilsland, HaptX) 00:52:24 2017-12-27 17:40
"Don't Underestimate What Can Happen in Just 1 Year" 00:47:00 2017-12-18 16:29
"Microsoft Paint, but for Augmented Reality" 00:45:01 2017-12-12 06:33
"Consumerism is our Religion" 00:47:29 2017-12-05 21:35
"One Technology Leading to Another" 00:36:41 2017-11-27 20:48
FC INSIDERS Giveaway - PLUS - sneak peek at Episode 52 00:04:12 2017-11-22 22:24
AI, Classism, and the Digital Divide 00:54:54 2017-11-20 14:00
"Retail Tech Moves Fast, We're Moving Faster" 00:55:40 2017-11-13 14:00
Public Policy and Net Neutrality (w/ Ambassador Daniel Sepulveda) 00:45:02 2017-11-06 14:00
Gamifying Healthcare 01:17:53 2017-10-28 14:00
Is Magic Leap the Solyndra of 2017? 00:50:56 2017-10-19 17:45
"Behind the Veneer" 00:53:21 2017-10-13 18:27
Ecosystem Innovation (w/ Peter Sheldon, Magento) 00:58:58 2017-10-09 16:13
The Future of Music isn't *just* Digital (w/ Asthmatic Kitty) 00:45:44 2017-10-05 00:39
"Storytellers are the best Futurists" - (w/ Amanda Manna - Lowe's Innovation Labs) 00:52:29 2017-09-18 21:34
The Art of Crowdsourcing Innovation (w/ Caleb Light, Power Practical) 00:58:58 2017-08-24 03:41
"Technology, for Technology's Sake" (w/Sucharita Mulpuru) 00:59:40 2017-08-11 08:00
"The Persuadables" - A Viant Study Review (w/ Richard Kestenbaum) 00:23:34 2017-08-07 17:09
Scobleized (w/Robert Scoble) 01:11:16 2017-07-19 06:16
"Is Retail Really in Crisis? - A Merchant to Merchant Special" 00:53:10 2017-07-11 17:20
"Brick and Mortar Still Matters" 00:51:03 2017-06-22 19:26
"Same-Day Asparagus Water": Amazon Acquires Whole Foods 00:47:35 2017-06-16 21:20
Machine Vision and Google I/O Review 01:05:45 2017-06-13 16:54
"Retail isn't Dead - We're Just Not Doing it Right" (w/ Nick Vu, Adidas) 00:52:20 2017-06-01 23:49
What does "Future" Mean, Anyway? (featuring Jason and Scot) 00:55:57 2017-05-24 19:04
"Yeah Yeah Yeah, Fine, Let's Talk About Echo Look" 00:58:10 2017-05-12 17:09
#retailcrisis 01:05:40 2017-04-25 20:49
Future of Content (w/ Acquia) 00:42:31 2017-04-10 16:45
Body Data is the Next Revolution (w/ Body Labs) 00:56:06 2017-03-30 16:39
Funko and the Future of Digital In-Store and Blockchain (w/ Jacob Matson) 01:01:21 2017-03-11 15:33
NRF Series: "Future of SMB" (w/ Brian Moran) 00:25:26 2017-03-08 20:12
NRF Interview Series: Bryan Eisenberg 00:28:53 2017-02-28 04:40
NRF Series: Interview with Andrew Busby 00:30:20 2017-02-23 20:15
The Future of Search Engine Marketing 01:00:59 2017-02-21 17:07
Predictions for 2017, NRF Recap 00:59:08 2017-02-15 21:46
NRF Series: IBM Watson with Amber Armstrong 00:31:09 2017-01-30 18:54
"Whoa Amazon Go" 01:08:56 2017-01-18 20:49
Possibilities with AI and Bots (with Brian Roemmele) 01:05:49 2017-01-06 23:11
#VoiceFirst (with Brian Roemmele) 00:58:45 2016-12-29 16:43
Online Experiences IRL (w/ Dean Flynn of FoyerLive) 00:47:47 2016-12-05 19:38
Impact of Isolationist Economic Policy 00:33:12 2016-11-18 08:02
Virtual Reality for Commerce (with Saku Panditharatne) 00:58:53 2016-11-09 15:59
Artificial Intelligence for Retention (w/ Fang Cheng of Linc) 00:51:04 2016-10-31 21:24
Artificial Intelligence in Commerce (w/ Jonathan Epstein of Sentient Technologies) 00:59:09 2016-10-24 19:38
"Unbridled Witticisms" 00:57:49 2016-10-17 15:38
Avoiding the Cringe (w/ Jason L. Baptiste) 00:50:35 2016-10-07 21:45
Transformational Retail (featuring Healey Cypher of Oak Labs) 00:38:21 2016-09-26 06:00
The Dark Side 01:01:34 2016-09-22 12:14
Future of Retail (featuring Scott Emmons, Neiman Marcus iLab) 00:52:12 2016-09-14 15:00
Body Data 01:12:49 2016-08-20 15:33
Acquisitions, Acquisitions Everywhere 01:08:43 2016-08-04 15:29
Augmented Reality is Just Getting Started 00:52:12 2016-07-15 15:25
Cognitive Commerce (featuring Tom Robertshaw) 00:59:43 2016-07-07 15:21
An Introduction to Passive Commerce 01:03:32 2016-07-06 15:04
Danger Ahead: Challenges Preventing Adoption 01:00:50 2016-06-29 15:00
Conversational Commerce: Google I/O 01:05:12 2016-06-28 14:53
Conversational Commerce: WWDC 00:52:00 2016-06-14 15:00
Thank You for Subscribing! 00:01:06 2005-01-01 06:00