Episode 415: Berkay on Incident Management

Software Engineering Radio - The Podcast for Professional Software Developers

• Episode: Episode 415: Berkay on Incident Management
• Website: Software Engineering Radio - The Podcast for Professional Software Developers
• Feed URL: http://feeds.feedburner.com/se-radio
• Duration: 01:00:45
• Published: 2020-06-30 20:00

Berkay Mollamustafaoglu, founder of Ops Genie, discusses the keys to an effective incident management process.  Many aspects of incident management are counterintuitive. Why does increasing the rate of change increase uptime?  Why is culture the most important thing to get right? Why is having zero incidents not a goal to aim for? SE Radio host […]