Security and Machine Learning in the Call Center with Pindrop Security’s Chris Halaschek

Software Engineering Daily

• Episode: Security and Machine Learning in the Call Center with Pindrop Security’s Chris Halaschek
• Website: Software Engineering Daily
• Feed URL: http://softwareengineeringdaily.com/feed/podcast
• Duration: 00:59:25
• Published: 2016-07-06 05:12

Call centers are a vulnerable point of attack for large enterprises. Fraud accounts for more than $20 billion in lost money every year, and a significant portion of that fraud is due to customer service representatives being fraudulent social engineering attacks.   Chris Halaschek joins the show today to discuss how Pindrop Security is addressing this attack vector. Every phone call that gets made to a call center has a

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