Cast List: Innovation to Delight (and Surprise) Your Customers

Innovation to Delight (and Surprise) Your Customers

HBR IdeaCast

Episode: Innovation to Delight (and Surprise) Your Customers
Website: HBR IdeaCast
Feed URL: http://feeds.harvardbusiness.org/harvardbusiness/ideacast
Duration: 00:12:05
Published: 2009-08-28 02:39

Roberto Verganti, professor of management of innovation at Politecnico di Milano and author of "Design Driven Innovation."

Next Episodes

Managing Information Overload @ HBR IdeaCast

📆 2009-08-21 02:33 / ⌛ 00:11:45

Print Media and the Effects of a Disruptive Web @ HBR IdeaCast

📆 2009-08-14 01:26 / ⌛ 00:11:45

Restoring American Competitiveness @ HBR IdeaCast

📆 2009-08-07 02:16 / ⌛ 00:14:01

Use the Right Incentives for Gen Y, Gen X, and Boomers @ HBR IdeaCast

📆 2009-07-30 22:30 / ⌛ 00:09:11

Leadership in a (Permanent) Crisis @ HBR IdeaCast

📆 2009-07-24 01:57 / ⌛ 00:13:46