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Supercharged 158: Systems of Consciousness, Part I: Playing with Customer Service

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This week Tommy and Adam discuss customer service systemsโ€”both human and roboticโ€”and how knowing the rules of these systems leads to predictable results. And this, in a strange way, leads to questions of consciousness in a system. Next week the discussion continues with an unusual application of Heisenberg's Uncertainty Principle and an unconventional, eight month-long conversation with the machine we know as Google.

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