User Management with Michel Feaster

Software Engineering Daily

• Episode: User Management with Michel Feaster
• Website: Software Engineering Daily
• Feed URL: http://softwareengineeringdaily.com/feed/podcast
• Duration: 01:00:03
• Published: 2017-10-04 11:00

A customer engages with a company across a variety of channels–email, Zendesk, Salesforce, online advertising. Unifying those data sources and getting a dashboard into the entire customer experience is the goal of Usermind, a customer engagement hub. If you can get all of that data unified in one place, it creates a tool that salespeople, customer service, and marketing can all look at to see how users are engaging with

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