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Data Skeptic

More and more businesses are using chatbots for customer support to provide customer service, offer product recommendations and engage with customers through targeted marketing campaigns. A well-designed messenger app can make it easier for customers to find the custom information they need, instead of spending a lot of time searching through a company or organization's website. For businesses, a chatbot could ease the load of customer support agents and help resolve simple service-related issues faster than a human.

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