After Hours

Fixing the Culture at Uber

After Hours

In this episode, Youngme talks to Professor Frances Frei, who was hired by Uber last year to help rebuild a broken culture. Frances describes how toxic the culture at Uber actually was and how she dealt with difficult work scenarios. She also talks about what should be done about β€œbad people doing bad things” and the link between strategy and culture. Plus, she gives a behind-the-scenes look at preparing for her TED talk.

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